Posts Tagged ‘Lufthansa Airlines’
Recently I made arrangements via Continental One Pass reward miles to fly to London on Lufthansa. Since my travel days were very flexible I was willing to take whatever they had available. They asked if I would be willing to fly through Frankfurt on Lufthansa if they put me in business class since they have nothing available for Continental reward travel for the entire month of June. Well… ok… sure.
This flight was the best flight I have ever taken in my life, and I have taken many flights between Houston and London, since England is home for me. I was a little concerned during the boarding as they allowed people with children and those needing assistance with boarding to board first – which took at least 30 minutes while the throng of other passengers seemed to be pressing toward the gate. When they announced Business Class to board at their leisure, I presented my boarding pass and passport. At that point I realized I had left my other travel documents, including my additional boarding passes, in my travel dossier on the seat in the departure lounge. I was panicked. They said… leave your things here you can go and see if it is there then just come back without going thru the line again… they had just opened for coach boarding and a 747 holds a LOT of people. Luckily I found my travel wallet and finally boarded.
The seat was comfortable. Lots of leg room. There was a quilted blanket and feather pillow. Having never flown Lufthansa before it took me a little while to understand the seat operation as well as the in-flight entertainment. After take-off I realized my seat had a MASSAGE in the lumbar area. It was awesome! During flight we were served two rounds of beverages before they brought the appetizers (we had a choice of 3 different starters). They served a variety of wines with the meal. Then they brought the main course, of which we also had a choice of 3 menus as well as desserts and apertifs.
After dinner I decided to watch a movie. Their inflight entertainment system had at least 100 options for viewing. Additionally they offered music, games and language courses. The seat lay to an almost flat position and even though the legs were still at a downward angle it was very comfortable and I was able to sleep.
There were several times during flight that passengers had issues. One guy lost his debit card – two flight attendants took the time to take his entire seat apart to find it. The guy next to me somehow unplugged the earphones to use his own fancy ones – and ended up breaking it – but again the flight attendant was somehow able to take the entire seat apart and restore his ability to hear audio during flight.
The landing was perfect even though it was raining when we landed.
I will fly Lufthansa again! They have great attention to detail and offer great service. As a matter of fact, we are flying Lufthansa in the fall when we go to Europe – so we will be able to give a review of their COACH service and attention to detail.
The only thing I found bothersome was more the fault of Frankfurt Airport – we were not given a gate to pull up to but they unloaded the plane ON the runway IN the RAIN on staircases without any cover. So we had to grab our carryons and walk down metal steps in pouring rain and get on buses that were waiting to take us to the airport. This screwed up my knee for the duration of the trip. Frankfurt Airport is the most disgusting place ever… and I will be writing a blog about that later.
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